Terms and Conditions

Terms and Conditions

Effective Date: 09/23/2024

Welcome to GoClickLimo! By using our website, services, and booking platform, you agree to the following Terms and Conditions. Please read them carefully before booking your ride.

1. Services Provided

GoClickLimo offers chauffeur-driven transport services for pick-up and drop-off at locations specified by our customers. Our services include pre-booked, on-demand, or scheduled rides as per the user’s requirements.

1.1 Booking Confirmation

    • Bookings made through our platform are subject to availability.
    • A booking is only confirmed when you receive a confirmation email or message with the booking details.
    • The booking confirmation includes the vehicle category, estimated fare, and service details.

1.2 Service Providers

    • GoClickLimo partners with licensed and vetted transportation providers (chauffeurs, drivers) to fulfill your booking requests.
    • We act as an intermediary between you and the service provider. The transport agreement is between you and the chauffeur.

1.3 Service Scope

    • We provide services across multiple locations in [your service areas, e.g., Saudi Arabia, UAE, or others].
    • The scope of services, including vehicle categories and availability, may vary depending on the region.

2. Pricing and Payment

2.1 Pricing

    • The price for your ride is determined based on the vehicle type, distance, and other factors such as waiting time.
    • Additional charges may apply for tolls, parking fees, and other incidental expenses incurred during your ride.

2.2 Payment

    • Payment must be made at the time of booking through our online payment gateway. We accept [list payment methods].
    • For subscription or package services, payment terms will be agreed upon in advance.
    • In case of a failed payment, we reserve the right to cancel your booking.

3. Cancellation and Refund Policy

3.1 Customer Cancellations

    • You can cancel your booking without a charge up to [insert hours, e.g., 24 hours] before the scheduled ride.
    • Cancellations made within [insert hours] of the scheduled time may incur a cancellation fee.
    • No-shows will be charged the full fare.

3.2 GoClickLimo Cancellations

    • We reserve the right to cancel any ride due to unforeseen circumstances such as bad weather, technical issues, or safety concerns.
    • In such cases, you will be refunded in full or offered an alternative booking.

4. Passenger Responsibilities

  • You are responsible for ensuring that all details (pickup location, drop-off address, time, etc.) provided during booking are correct.
  • Passengers are expected to behave responsibly and respectfully during the ride.
  • Any damage caused to the vehicle by the passenger will be the passenger’s liability.

4.1 Luggage

    • Passengers are allowed to carry luggage, but it must be within the capacity of the booked vehicle.
    • GoClickLimo is not responsible for any loss, damage, or theft of luggage during transit.

5. Limitation of Liability

GoClickLimo is not responsible for:

  • Any delays or service interruptions caused by unforeseen events, including but not limited to traffic, accidents, weather conditions, or vehicle malfunctions.
  • Indirect, incidental, or consequential damages arising from the use of our services.

Our liability is limited to the total amount paid for the booked service.

6. Privacy and Data Protection

We take your privacy seriously and handle all personal data in accordance with our [Privacy Policy]. By using our services, you consent to the collection and use of your data as outlined in the policy.

7. Modifications to Terms

GoClickLimo reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting. Continued use of our services after modifications indicates your acceptance of the revised Terms.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of [insert applicable country]. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of [insert country/region].

9. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:7143674091

    • Email: contact@goclicklimo.com
    • Phone: 7143674091